Gone are the days when each piece of software existed in a vacuum. Thanks to APIs (Application Programming Interfaces), software now communicates between each other easily. However, businesses often buy software without considering what they truly need—especially when it comes to call center solutions. When you start using a call […]

The post 9 Call Center Integrations You Can’t Afford to Overlook appeared first on .

Source: quicksprout

9 Call Center Integrations You Can’t Afford to Overlook