Roger Martin, a professor at the University of Toronto’s Rotman School of Business, offers two main reasons General Electric has lost its competitiveness. GE’s stock has been removed from the Dow Jones Industrial Average. Martin blames pressures from activist investors as well as a short-sighted mergers and acquisitions strategy. He’s the author of “GE’s Fall Read more about 640: Learning from GE's Stumbles[…]
The post Reinvent Your Business Model: The Idea in 5 appeared first on Innosight. Source: Innosight Reinvent Your Business Model: The Idea in 5
Since Star Ratings were introduced a decade ago, average MA plan performance has improved, quality standards have risen, and more people are enrolled in higher-quality plans. Source: McKinsey Assessing the Medicare Advantage Star Ratings
How does AI work best? As a force multiplier for data analytics. Source: McKinsey Five Fifty: Use the force
As companies begin to follow the principles of GDPR, the European Union directive on data protection, they must better understand what personal information really is and how to properly manage it. Source: McKinsey Data privacy: What every manager needs to know
Will tariffs have an overall corrosive effect on the economy, and, if so, when? Source: Knowledge @ Wharton Tariff Troubles: When Will Consumers Feel the Pinch?
It’s no secret that businesses need to prioritize the customer experience. Ultimately, keeping your customers happy will help your business grow and prosper. In fact, 80% of consumers say they’re willing to spend more money to have a better customer service experience. As a business owner, you need to recognize this and adjust your approach accordingly. Read more about How to Provide Better Customer Service by Implementing Live Chat[…]
By going digital, biotech pioneers with promising biomolecular platforms are improving drug discovery and development—and changing the pharmaceutical industry. Source: McKinsey How new biomolecular platforms and digital technologies are changing R&D
Harnessing the data and technology to meet the challenge of doing more with less is the biggest feat of getting a smart city plan off the ground, write Navjot Singh, Jonathan Woetzel, and Jaana Remes, in GovTech. Source: McKinsey To Tackle Urban Problems, City Governments Have to Get Smarter
As global liquidity tightens, corporate bonds in emerging markets look vulnerable. But while a market correction is likely, this growth is not as ominous as it might seem, write Susan Lund and Eckart Windhagen in the Financial Times. Source: McKinsey Are corporate bonds a bubble ready to burst?