Recent Wharton research offers a compelling defense for antitrust policies that advocate protecting consumers over businesses. Source: Knowledge @ Wharton How to Build a Better Antitrust Policy

The Arab economies are overly reliant on oil and need to diversify, while Trump’s Jerusalem move is a needless irritant, say experts from Wharton and Johns Hopkins. Source: Knowledge @ Wharton The Jerusalem Controversy: What It Means for the Region’s Economies

Consumers’ growing appreciation for eating out is bad news for grocery stores, which have long struggled with razor-thin profit margins. Their solution? Getting into the restaurant business. Source: Knowledge @ Wharton Dinner on Aisle Six: Why Supermarkets Are Opening Restaurants

In a world of vast automation via AI, companies that learn how to preserve a human touch should have a competitive advantage, says Verizon Fios’s Justin Reilly. Source: Knowledge @ Wharton Tapping AI: The Future of Customer Experience at Verizon Fios

This issue of the Quarterly, available here as a PDF download, examines AI-driven automation and how it will transform the economy, discusses why lifelong learning should be a corporate priority, and lays out the health imperative for organizations. Source: McKinsey McKinsey Quarterly 2017 Number 4: Overview and full issue

Big data, the Internet of Things, and artificial intelligence hold such disruptive power that they have inverted the dynamics of technology leadership. Source: McKinsey Why digital transformation is now on the CEO’s shoulders

Where can your customers reach you? I’m willing to bet you’re active on multiple platforms in addition to having a website and potentially a storefront location. Those of you who don’t have multiple marketing channels have a separate issue that needs to be addressed sooner rather than later. But for now, let’s assume at the bare Read more about How to Ensure Your Company Value Proposition Is Consistent on Every Marketing Channel[…]

McKinsey and the World Travel & Tourism Council examine how destinations can reap the benefits of tourism while preserving their unique qualities. Source: McKinsey Coping with success: Managing overcrowding in tourism destinations

OEMs and suppliers can compete—but it won’t be easy. Focusing on four dimensions will be crucial. Source: McKinsey Facing digital disruption in mobility as a traditional auto player

Rachel Botsman, the author of “Who Can You Trust?”, talks about how trust works, whether in relation to robots, companies, or other people. Technology, she says, speeds up the development of trust and can help us decide who to trust. But when it comes to making those decisions, we shouldn’t leave our devices to their Read more about 607: How Technology Tests Our Trust[…]