For top sales-force performance, treat your reps like customers Companies that excel at sales growth are tightly focused on developing the talent they need by understanding how sales reps really work. Companies that excel at sales growth are tightly focused on developing the talent they need by understanding how sales reps really work. Source: McKinsey Read more about For top sales-force performance, treat your reps like customers[…]

Automation at scale is driving transformative change across insurance Advances in robotics, cognition, artificial intelligence, and machine learning are ushering in a new era of automation. Machines can now match or outperform humans across a range of activities in a number of industries, including insurance. Advances in robotics, cognition, artificial intelligence, and machine learning are Read more about Automation at scale is driving transformative change across insurance[…]

Should You Be Using Live Video to Make More Money? Facebook Live, YouTube Live, Periscope. All the major social platforms are integrating live streaming in some form. Several up-and-comers, like Meerkat and MeVee, are also creating buzz. And this all means one thing: Live video is hot. Scorching hot. It seems everyone is now using Read more about Should You Be Using Live Video to Make More Money?[…]

Mastering the new realities of India’s banking sector Banking in India is at a crossroads. Players that face the challenges head on and harness digital growth could scale up world-class businesses. Banking in India is at a crossroads. Players that face the challenges head on and harness digital growth could scale up world-class businesses. Source: Read more about Mastering the new realities of India’s banking sector[…]

580: Which Type of Entrepreneur Are You? Chris Kuenne, entrepreneurship lecturer at Princeton, and John Danner, senior fellow at the Lester Center for Entrepreneurship at UC Berkeley’s Haas School of Business talk about one of the least understood factors that leads to success at scale: the personality of the company founder. Their research describes four Read more about 580: Which Type of Entrepreneur Are You?[…]

39 Things Every Sales Email Needs to Have Did you know Gmail alone has more than one billion monthly active users? That means roughly one in every seven humans on the planet has a Gmail account. And that’s what I love so much about email marketing: the fact that it’s so universal and allows you to Read more about 39 Things Every Sales Email Needs to Have[…]

2.3% ABV Session NEIPA I received an email a couple month ago from a homebrewer looking for advice on a 1% ABV New England IPA. It got me thinking about how light I could push a beer that still scratched my hop-itch. All else equal, I prefer beers with less alcohol so I can drink Read more about 2.3% ABV Session NEIPA[…]

Risk analytics enters its prime All the ingredients are in place for unprecedented advances in risk analytics. Now it’s up to banks to capture the opportunities. All the ingredients are in place for unprecedented advances in risk analytics. Now it’s up to banks to capture the opportunities. Source: McKinsey Risk analytics enters its prime

The expanding role of design in creating an end-to-end customer experience Lines between products, services, and user environments are blurring. The ability to craft an integrated customer experience will open enormous opportunities to build new businesses. Lines between products, services, and user environments are blurring. The ability to craft an integrated customer experience will open Read more about The expanding role of design in creating an end-to-end customer experience[…]

How the Natural Resources Business is Turning into a Technology Industry The adoption of robotics, internet-of-things technology, and data analytics — along with macroeconomic trends and changing consumer behavior — are fundamentally transforming the way resources are consumed, write Jonathan Woetzel and Scott Nyquist in Harvard Business Review. The adoption of robotics, internet-of-things technology, and Read more about How the Natural Resources Business is Turning into a Technology Industry[…]