Finding profits and growth in emerging markets Over the next 10 years, consumer spending in emerging markets is expected to grow three times faster than in developed nations, reaching a total of $6 trillion by 2020. Consumer-goods companies must understand and address these changing patterns—by both geography and category. This report suggests how. Source: McKinsey Read more about Finding profits and growth in emerging markets[…]
Five facts: How customer analytics boosts corporate performance A McKinsey survey reveals how—and how much—customer analytics can improve profits and growth. Source: McKinsey Five facts: How customer analytics boosts corporate performance
India’s fast-growing apparel market In India’s high-growth, fast-changing retail clothing market, we see significant new growth opportunities for foreign and domestic players. Source: McKinsey India’s fast-growing apparel market
Loyalty: is it really working for you? Just because you have a loyalty program doesn’t mean it’s generating value. Source: McKinsey Loyalty: is it really working for you?
Healthy, wealthy and (maybe) wise: The emerging trillion-dollar market for health and wellness Consumer demand for things that make people feel better and healthier is already a very big deal—and it is about to get much bigger. Here is how to succeed in this burgeoning market. Source: McKinsey Healthy, wealthy and (maybe) wise: The emerging Read more about Healthy, wealthy and (maybe) wise: The emerging trillion-dollar market for health and wellness[…]
Badges & benefits: You're missing the loyalty points In the digital age, the loyalty game is all about making emotional connections at scale. Source: McKinsey Badges & benefits: You're missing the loyalty points
Amazon's Secret Sauce Fanatical attention to customer needs and smart tech investments underpin e-commerce excellence and customer loyalty. Source: McKinsey Amazon's Secret Sauce
Cheaper, simpler, better for customers: Outsourcing without trade-offs Instead of “insourcing” or “reshoring,” a revamped approach to outsourcing can improve customer experience, explains Vodafone Spain’s Carmen López-Suevos Hernández in an interview. Source: McKinsey Cheaper, simpler, better for customers: Outsourcing without trade-offs
From hardware to software: How semiconductor companies can lead a successful transformation Many semiconductor companies struggle when attempting to transition from hardware to software. How can they improve the process? Source: McKinsey From hardware to software: How semiconductor companies can lead a successful transformation
Loral-Hopped Funky Saison From the breeder who brought us Citra and Mosaic… now comes Loral (HBC 291)! It’s amazing and weird that we’ve gotten to the point where hop breeders are being hyped! With a family tree that includes Glacier and Nugget, I’m glad Loral isn’t pushing the tropical, melon, and fruit-punch flavors so many new Read more about Loral-Hopped Funky Saison[…]