Brands including Facebook, Wells Fargo and Uber have unveiled ad campaigns focused on making amends for recent misdeeds. But is it the right move?
Source: Knowledge @ Wharton
Is an Apology an Effective Marketing Campaign?
Brands including Facebook, Wells Fargo and Uber have unveiled ad campaigns focused on making amends for recent misdeeds. But is it the right move?
Source: Knowledge @ Wharton
Is an Apology an Effective Marketing Campaign?