Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win. Source: McKinsey The Read more about The McKinsey Crossword: Final Destination | No. 193[…]
Delight has the power to elevate customer experience, as well as amplify loyalty and growth for businesses across sectors. Source: McKinsey Fueling growth through moments of customer delight
Sparking a new surge of growth through innovation can benefit an entire industry, but those who light the spark tend to gain the biggest rewards. Source: McKinsey How innovation can accelerate industry momentum
Tech experts from Wharton and Forrester look back on the advent of the iPhone, identifying key lessons that leaders today can apply to AI.…Read More Source: Knowledge @ Wharton Can the Mobile Wave Help Us Navigate the AI Wave?
Some of retailers’ most pernicious operational problems can be solved with an end-to-end transformation. Here’s what they need to do. Source: McKinsey Deconstructing silos to discover savings: The end-to-end excellence playbook for retailers
A survey of doctors in Germany offers insights into how they feel their work has changed since the COVID-19 pandemic began, where their challenges lie, and what solutions could help overcome them. Source: McKinsey German healthcare in the postpandemic era: Physician insights
As someone with a “beer-centric” palate, it is often difficult for me to find cocktails that I enjoy. When I go to a cocktail bar and order something that sounds interesting, the flavors are often overwhelmingly concentrated, and the balance tends to be either super-sweet or super-boozy. The 20-30+% ABV of most cocktails also Read more about Inventing Cocktails Inspired by Craft Beer[…]
Why the construction industry must climb out of its productivity rut—and why it hasn’t yet. Source: McKinsey Delivering on construction productivity is no longer optional
Generative AI is already affecting the working world. But, with this technology’s continual, rapid evolution, what does the future of work look like? Two McKinsey experts give their opinions. Source: McKinsey Generative AI: How will it affect the future of work in Australia?
Successful technology leaders partner closely with the business on IT strategy, gen AI use, and product development. Source: McKinsey Building an engineering culture and resilient technology