Atera is another RMM (remote monitoring and management) software. It has everything that managed service providers (MSPs) need to provide excellent customer service.

The software comes with built-in tools for things like ticketing and customer satisfaction surveys, in addition to remote monitoring and management.

With Atera, MSPs will benefit from features like:

• Real-time alerts
• Contract and SLA management
• Network discovery
• Remote access and support
• Custom scripting
• Patch management

The software also integrates with tools like QuickBooks, Xero, and Freshbooks, so you can manage billing and invoicing from a single solution.

There are three Atera plans for you to choose from:

• Pro — $79 per technician per month
• Growth — $119 per technician per month
• Power — $149 per technician per month

All plans come with unlimited devices and agents. There are no installation fees, onboarding costs, or hidden charges. Try Atera free for 30 days.

How to Find the Best Network Monitoring Tools and Software For You

Finding the best network monitoring solution for your unique needs can be challenging if you don’t know what to look for. All of these tools are not created equally—and some have ultra-specific use cases.

This is the methodology that we used to pick the winners on our list. You can use these factors as well to evaluate and narrow down prospective options.

Custom Dashboards

Every business has different priorities for network monitoring.

On the administrative side of the software, you want to make sure that you can customize your views. Visual tools and on-screen graphics make it much easier to monitor performance at a glance.

You’ll find that the ability to make slight adjustments to these dashboards based on your preferences will be extremely helpful.

Automation

Automation is crucial for managing a large number of devices on your network. Your process becomes much more efficient if you can monitor as many tasks as possible.

For example, automated alerting is key. It’s much better to get an alert about an issue, downtime, or potential problem, as opposed to waiting until someone manually views the dashboards or reports.

Monitoring Needs

What exactly are you monitoring on your network?

Not every solution will be able to accommodate your needs. Some tools are better for physical and virtual server monitoring. Other tools are better for application monitoring and LAN monitoring. There are certain systems that can monitor anything with an IP address on your network, including non-computing devices.

In addition to the types of components you’ll be monitoring, you’ll need to think about the quantity as well. Some solutions are better for lower quantities, while others are built to scale.

Remote Monitoring

Managed service providers (MSPs) should lean towards a remote monitoring and management solution. RMM software has the monitoring capabilities you’ll need to manage clients remotely, and provide high-quality customer service to those clients.

Organizations that are seeking a network monitoring solution for in-house IT infrastructure won’t have these same needs.

Conclusion

What’s the best network monitoring tool on the market today? It depends on what you’re looking for.

Overall, the PRTG Network Monitor will be the best choice for the vast majority of organizations. But it’s not the only software that we recommend.

For cloud service monitoring, use Datadog. LogicMonitor is the best option for IT infrastructure monitoring, and ManageEngine OpManager is the best for server monitoring. Try Zabbix if you want a free and open-source solution. Use ConnectWise Automate or Atera for RMM (remote monitoring and management). Idera Uptime, WhatsUpGold, and Solarwinds Network Performance Monitor are all top options to consider as well.

Regardless of your network monitoring needs, you can use the recommendations in this guide to find the best tools and software for your organization.

Source: quicksprout

Best Network Monitoring Software and Tools