Chewy CEO Sumit Singh shares how relentless innovation and a customer-first mindset transformed a start-up into one of America’s largest and most trusted pet retailers. Source: McKinsey Building a destination for pet parents: Views from Chewy’s Sumit Singh

Our ninth annual B2B Pulse Purvey reveals how five truths about success in B2B sales are experienced across energy and materials companies. Source: McKinsey How B2B winners across energy and materials keep growing

Competitive rivalries can prevent losers from admitting defeat in racing, business, and politics, Wharton research shows.…Read More Source: Knowledge @ Wharton Sore Losers: Why Some Competitors Keep Fighting After Defeat

Business leaders need to assess accountability at every level to effectively manage AI risks, writes Wharton’s Cornelia Walther.…Read More Source: Knowledge @ Wharton Who’s Accountable When AI Fails?

Americans’ confidence in science has slipped to its lowest point in almost half a century, write neuroscientists Michael Platt and Cory Miller. In this opinion piece, they explain how scientists can work to rebuild trust. …Read More Source: Knowledge @ Wharton How Science Can Fix Its Trust Problem

Professor Stew Friedman talks about how work-life balance has changed over the decades.…Read More Source: Knowledge @ Wharton Work-life Balance: Path to Success | Stew Friedman

Although we’ve seen great successes come out of the technology sector in recent decades, many critics — and even some insiders — say it’s due for an overhaul. As a longtime Silicon Valley engineer and executive and cofounder of the Grace Hopper Celebration of Women in Computing conference, Telle Whitney argues that tech culture is still too closed-off and unwelcoming to different Read more about Does the Tech Industry Need a Reboot?[…]

Businesses face a fundamental choice: either be eclipsed by innovators or become one. Source: McKinsey The three building blocks of a successful venture factory

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win. Source: McKinsey The Read more about The McKinsey Crossword: Double Plays | No. 234[…]

Given the shifting landscape, semiconductor executives could prepare their companies by determining the potential impacts of tariffs and exploring different scenarios to mitigate them. Source: McKinsey The effects of tariffs on the semiconductor industry