Assistance & service offerings as a game changer in a transforming insurance industry
Insurance incumbents and innovative start-ups around the globe have recently begun launching new assistance & service offerings—in increasing numbers and in a wide range of configurations. Yet, while the launches of these offerings may well be considered as first ambitious attempts of insurers to respond to a number of today’s challenges to their classic business model, there are still many more and further-reaching opportunities that have yet to be tapped.
Insurance incumbents and innovative start-ups around the globe have recently begun launching new assistance & service offerings—in increasing numbers and in a wide range of configurations. Yet, while the launches of these offerings may well be considered as first ambitious attempts of insurers to respond to a number of today’s challenges to their classic business model, there are still many more and further-reaching opportunities that have yet to be tapped.
Source: McKinsey

Assistance & service offerings as a game changer in a transforming insurance industry