Juan Beltrán, digital manager of global sales excellence at Holcim, describes how the building materials company is using generative AI to improve the customer experience. Source: McKinsey Using generative AI to transform customer experience
Thousands of leaders joined the world’s most pressing debates at the World Economic Forum Annual Meeting in Davos. Here’s our recap. Source: McKinsey Davos 2025: CEOs are excited to go on offense
More and more leaders are bringing employees back to work in person. New research reveals what’s at stake—and how to move from mandate to momentum successfully. Source: McKinsey How to get return to office right
Sophisticated deposit management can help banks lower funding costs, improve liquidity, enhance customer loyalty, and boost margins. Source: McKinsey Deposits: The top profitability lever for retail banks’ CEOs
Artificial intelligence is set to revolutionize strategy activities. But as AI adoption spreads, strategists will need proprietary data, creativity, and new skills to develop unique options. Source: McKinsey How AI is transforming strategy development
LinkedIn co-founder Reid Hoffman recently spoke at Wharton about the four ways people relate to AI, and why everyone will need to participate in our AI-powered future. …Read More Source: Knowledge @ Wharton Embracing AI: Are You a Doomer, Gloomer, Zoomer, or Bloomer?
Research from Wharton’s Rebecca Schaumberg explores the downside of expressing pride in your own work.…Read More Source: Knowledge @ Wharton Can Pride Make You Look Incompetent at Work?
Professor Valentina Assenova explains how mobile money platforms boost financial inclusion.…Read More Source: Knowledge @ Wharton Transformative Tech: Innovating for the Underserved | Valentina Assenova
Wharton management professor discusses how business leaders can help those affected by the LA wildfires. …Read More Source: Knowledge @ Wharton As People Still Recover From the LA Wildfires, What Can Business Leaders Do to Help?
Many consumers are buying electric vehicles, thanks to sportscar-like performance, government incentives, and personal motivations to minimize climate change. But the EV industry overall has revved and sputtered in unpredictable ways and offers a case study in managing innovation, regulation, and competition. Mike Colias, deputy bureau chief at The Wall Street Journal, explains the complex Read more about What the EV Industry’s Challenges Reveal About Innovation and Regulation[…]