Alistair Brownlee, a two-time Olympic gold medalist, shares his strategies for staying resilient amid pushback, removing barriers to creating habits, and leading with conviction. Source: McKinsey In the long run: What leaders can learn from an Olympic gold medalist
Professor Jeremy Siegel talks about his bestselling book and how investment strategies have changed over the years.…Read More Source: Knowledge @ Wharton Stocks for the Long Run | Jeremy Siegel
Researchers from Wharton and Penn have developed a new tool to equip news consumers with a way to gauge bias in media.…Read More Source: Knowledge @ Wharton This Media Bias Detector Analyzes News Reports in Real Time
When news breaks of a CEO succession, much of the attention is given to the new leader and how they will change the company. But new research shows that the leave-taking process of the outgoing chief executive is often mishandled, with negative impacts on succession and the organization. Rebecca Slan Jerusalim, an executive director Read more about Why We Should Pay More Attention to Departing CEOs[…]
Identifying fresh opportunities for growth in China’s vast consumer market requires a more granular approach. Source: McKinsey Getting Granular: In Search of Pockets of Growth in China
Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win. Source: McKinsey The Read more about The McKinsey Crossword: Saucy | No. 188[…]
Advanced digital, automation, and AI technologies offer a great customer experience at low cost. The real challenge is building services organizations that can make the most of these new tools. Source: McKinsey Building AI-enabled services
The Zicklin Bright Index evaluated 150 corporations and their human rights practices in 2023, revealing key challenges that are hindering progress.…Read More Source: Knowledge @ Wharton Are Corporate Human Rights Practices Up to Par?
The emergence of gen AI is forcing data and AI leaders to revisit their data platforms. Companies that move now can position themselves well for the data-driven future. Source: McKinsey A data leader’s technical guide to scaling gen AI
Gen Z’s influence on consumer behavior and employment trends is driving contact center leaders to integrate AI, adapt to market changes, and implement holistic strategies for customer care. Source: McKinsey The evolution of customer care: AI and the Gen Z effect