How to Reduce the Friction that Hurts You — and Harness the Friction that Helps

Organizations too often subject their employees and customers to unnecessary friction that creates inefficiency and causes frustration. But, in some situations, friction can be a positive force, spurring more innovation and better decision-making. So how do you reduce the bad kind and embrace the good?  Stanford professors Bob Sutton and Huggy Rao have studied Read more about How to Reduce the Friction that Hurts You — and Harness the Friction that Helps[…]

How the US job landscape is changing—and how to adapt

The world of work is undergoing a rapid transformation. The COVID-19 pandemic accelerated trends in the U.S. labor market that were already in motion, and jobs continue to change at an unprecedented pace. What roles and skills will be in demand? And how can individuals and companies adapt? Kweilin Ellingrud helps answer these questions Read more about How the US job landscape is changing—and how to adapt[…]