Whether negotiating a salary increase or chatting with a co-worker, people have more productive conversations when they identify their motives and goals. New research co-authored by Wharton’s Maurice Schweitzer offers a tool for doing just that. Source: Knowledge @ Wharton How to Have More Successful Conversations
As the acclaimed documentarian releases a new two-part PBS series about Ben Franklin, he describes how the U.S. founding father transformed himself from teen runaway to newspaperman, then inventor, then political elder. He explains what current leaders can learn from how Franklin approached business, scientific discovery, and his fellow nation-builders. Ken Burns, whose films Read more about Filmmaker Ken Burns on Lessons in Innovation and Collaboration[…]
Wharton’s Kevin Werbach explains why the Biden administration’s executive order to develop a national policy on cryptocurrency is an important step forward. Source: Knowledge @ Wharton Why the U.S. Government Should Regulate Cryptocurrency
Lawrence Hrebiniak, who died in January, was a longtime Wharton faculty member and leading expert in management strategy. Here’s a look back at some of his work. Source: Knowledge @ Wharton Lawrence Hrebiniak: Making Strategy Work
Ukrainian President Volodymyr Zelenskyy has transformed into a masterful communicator and powerful leader during his nation’s crisis, according to Wharton’s Michael Useem. Source: Knowledge @ Wharton What Can Leaders Learn from Ukraine’s Volodymyr Zelenskyy?
Wharton’s Katherine Klein talks to Liesel Pritzker Simmons, co-founder of Blue Haven Initiative, about her journey from child actor to a leader in impact investing. Source: Knowledge @ Wharton Investing with Impact: Becoming a ‘Responsible Steward’
Madeleine Dore, an author and podcast host, offers a cure for “productivity guilt.” That’s the cycle of dejection she says many of us suffer from when we never reach the end of our lengthy to-do lists (even with modern technology to make us more efficient). Instead of trying to optimize our time, she suggests Read more about Breaking Free of the Cult of Productivity[…]
When faced with difficult customers, gig workers engage in different resistance tactics to gain back some control over their jobs, according to new research from Wharton’s Lindsey Cameron. Source: Knowledge @ Wharton Dealing with Difficult Customers? How Gig Workers Push Back
With distributed workforces the norm, incorporating video into communications with colleagues and customers isn’t just a nicety anymore–it’s a necessity. Recording the most important of these video calls helps you preserve information that can later be reviewed and shared with colleagues, customers, and even prospects. In this guide, I’ll show you how easy it Read more about The Essential Guide to Video Call Recording[…]
Webinar success is often measured by registration and attendance. But in today’s non-stop, tech-driven world, how do you rise above the noise and capture the attention of busy prospects? And once you do, how do you get them to actually commit their time to show up for your webinar? The secret is to offer Read more about How to Choose a Webinar Topic[…]