Best Knowledge Base Software

Knowledge base software has become a must-have in the world of customer service. They’ve virtually eliminated the need to print and ship physical copies of instruction manuals for products and services. Knowledge bases also improve customer support efficiencies. With self-help articles available 24/7, customers and employees can find solutions to problems without calling or Read more about Best Knowledge Base Software[…]

Goodbye Bureaucracy, Hello Common Sense

Martin Lindstrom, founder and chairman of Lindstrom Company, says that many companies are still held back by doing things the way they’ve always done them, or failing to break down bureaucracy. For Lindstrom, it’s not just about getting away from bureaucratic norms for the sake of innovation, but because so many things workers do Read more about Goodbye Bureaucracy, Hello Common Sense[…]

Best Idea Management Software

Every leader understands the importance of innovation. In the fast-paced rhythm companies find themselves in, they’ll always face competition—it’s inevitable. But the crux of this competition depends on how fast business owners can realize, develop, and implement ideas for their new products. “There’s no good idea that can’t be improved on.“ – Michael Eisner, Read more about Best Idea Management Software[…]