Rebecca Henderson, professor at Harvard Business School, says that both capitalism and democracy are failing us. She argues that it will take public and private leaders working together to simultaneously fix these two systems because free markets don’t function well without free politics and healthy government needs corporate support to survive. She is calling Read more about Why Capitalists Need to Save Democracy[…]
A new book co-authored by Wharton’s Stewart Friedman aims to empower parents with leadership best practices. Source: Knowledge @ Wharton What Parents Can Learn about Leadership
The total customer experience incorporates every aspect of how products and services are designed, priced, marketed, sold, delivered and supported. However, delivering compelling experiences requires that leaders avoid common mistakes, notes this opinion piece by Mark Leiter. Source: Knowledge @ Wharton Why Customer Experience Is Now Job No. 1 for CEOs
In 1915, polar explorer Ernest Shackleton’s ship became trapped in ice, north of Antarctica. For the next two years, he kept his crew of 27 men alive on a drifting ice cap, then led them in their escape. How Shackleton did that has become one of the most famous leadership case studies. In the Read more about Real Leaders: Ernest Shackleton Leads a Harrowing Expedition[…]
From designer street wear to lobster macaroni and cheese, mixing high-end products with low-end elements is a big trend in marketing. New research coauthored by Wharton’s Jonah Berger examines why that’s happening and what it means for brands. Source: Knowledge @ Wharton The Lobster Mac ‘n’ Cheese Mystery: Why Brands Mix High with Read more about The Lobster Mac ‘n’ Cheese Mystery: Why Brands Mix High with Low[…]
Firms can play a critical role in the recovery from natural disasters by leveraging their core competencies, say Wharton’s Michael Useem and Tyler Wry and Luis Ballesteros of George Washington University. Source: Knowledge @ Wharton Coronavirus Disaster: Why Firms Should Lead the Recovery
Michelle King, director of inclusion at Netflix, says it’s time to stop telling women to adapt to the male-dominated workplace and time for the workplace itself to change. Her prior academic research shows that diversity training and anti-harassment efforts address important issues but fall short of creating gender equality in organizations. She identifies the Read more about How Workplaces — Not Women — Need to Change to Improve Equality[…]
Based on data on every formal SEC investigation between 2000 and 2017, research by Wharton’s Daniel Taylor and his co-authors shows that investors lose when companies keep information about investigations under wraps. Source: Knowledge @ Wharton How Undisclosed SEC Investigations Lead to Insider Trading
Reducing future losses from wildfires requires communities to collaborate with insurers and policy makers, write Wharton’s Howard Kunreuther and Erin St. Peter in this opinion piece. Source: Knowledge @ Wharton What Are the Most Effective Ways to Insure and Mitigate Wildfire Risks?