Consumers are creatures of habit — so what makes them decide to abandon brands they’ve supported for years? Source: Knowledge @ Wharton Nostalgia Is Not Enough: Why Customers Abandon Legacy Brands

Algorithms now make lots of decisions but they have their own biases, writes Wharton’s Kartik Hosanagar in his new book. Source: Knowledge @ Wharton Who Made That Decision: You or an Algorithm?

Using a text-based approach to assess a company’s risks by analyzing its own disclosures yields surprising results, according to new Wharton research. Source: Knowledge @ Wharton Using a Company’s Own Words to Assess Its Risks

The SEC is after the German automaker’s CEO for allegedly defrauding bondholders by not coming clean on its emissions “defeat device.” Source: Knowledge @ Wharton Exhausted by Scandal: ‘Dieselgate’ Continues to Haunt Volkswagen

Amazon’s new grocery stores are expected to merge bricks-and-mortar and online experiences, then power it with data analytics. Will it work? Source: Knowledge @ Wharton Can Amazon Reinvent the Traditional Supermarket?

Empathy is increasingly a valuable skill for chief strategy officers, notes the author of this opinion piece. Source: Knowledge @ Wharton Crafting Better Strategy: Why Empathy Matters

Elon Musk’s confrontational behavior with the SEC and seemingly erratic decision making elsewhere are distracting from his core vision for Tesla, say Wharton’s John Paul MacDuffie and Charles Elson of the University of Delaware. Source: Knowledge @ Wharton Elon Musk’s SEC Drama: Has He Gone Too Far?

Entrepreneur Mpho Sekwele discusses how her background and years in the retail sector have influenced the way she runs her startup ventures. Source: Knowledge @ Wharton Balancing Act: One Entrepreneur’s Journey with Social Enterprise

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