Uber still faces close scrutiny by regulators worldwide as it mends its ways while ceding market share to rivals, says Wharton’s John Paul MacDuffie. Source: Knowledge @ Wharton Is Uber’s London Win a Sign of Better Times Ahead?

According to former Microsoft CEO Steve Ballmer, the U.S. is best served if politicians base public policy on indisputable, historical and timely facts. The problem is pulling them together. Source: Knowledge @ Wharton Steve Ballmer: Why Good Data Are Hard to Find – and How to Fix That

Anyone can produce content. But content without a purpose is not effective. You need to consider the goals of your content marketing strategy. Ask yourself what you want your audience to do when they consume your content. Whatever that answer is, your content needs to be engaging if you want to accomplish those goals. What Read more about 9 Tips to Create Highly Engaging Content[…]

By demonstrating how to automate IT operations first, IT leaders can showcase the expertise needed to lead the business’s overall IPA transformation. Source: McKinsey A CIO plan for becoming a leader in Intelligent Process Automation

Well-managed partnerships could help states drive change in their Medicaid markets. Source: McKinsey Medicaid managed care

Brands including Facebook, Wells Fargo and Uber have unveiled ad campaigns focused on making amends for recent misdeeds. But is it the right move? Source: Knowledge @ Wharton Is an Apology an Effective Marketing Campaign?

Nonprofit myAgro’s novel financing model is transforming the way African farmers pay for their harvests. Source: Knowledge @ Wharton Planting Seeds of Success in Africa

Jeffrey Smith, CEO at Starboard Value — a hedge fund which helped turnaround Darden Restaurants — explains his firms ‘operational activist’ investment approach. Source: Knowledge @ Wharton How One Hedge Fund’s Operational Approach Spawns Turnarounds

A digital transformation can enable private health insurers in Europe to control costs, attract new customers and retain existing ones, and influence the quality and quantity of delivered care. Source: McKinsey Why digital is now crucial for private health insurers in Europe

Respondents’ views on economic conditions and growth prospects have tempered. Meanwhile, trade-related changes have become ever more pressing risks to domestic, global, and company growth. Source: McKinsey Economic Conditions Snapshot, June 2018: McKinsey Global Survey results