Ukraine’s military has had to transform itself during its conflict with Russia. The story holds leadership lessons for businesses, according to this opinion piece. Source: Knowledge @ Wharton What Leadership Lessons Can Business Learn from Ukraine’s War?
Everyone wants more sales. Regardless of your industry or current situation of your company, increased conversions will help your business grow and prosper. But wanting higher sales conversions and actually getting them are two different things. Sure, your advertising team probably has various content marketing strategies in place. It’s important you have a proper grasp of Read more about How to Increase Sales Conversions with Retargeting Strategies[…]
Feeling unprepared for technical disruption? A well-structured role for a chief technology officer is a first line of defense. Source: McKinsey Why you need a CTO—and how to make her successful
Few healthcare organizations fully leverage customer insights to drive decision making and performance. Here’s how you can translate that data into concrete business initiatives. Source: McKinsey Spinning customer insights into business gold
Moshe Cohen, a senior lecturer at Boston University’s Questrom School of Business, says you can’t take the emotion out of a negotiation. After all, negotiations revolve around conflict, risk, and reward — which are inherently emotional. Instead of sidelining your feelings, understand them. Cohen explains how to understand your triggers and use your emotions and Read more about 613: Controlling Your Emotions During a Negotiation[…]
Europe’s second Payment Services Directive opens attractive opportunities for established payments organizations. But to win, banks will need to capture this disruption and turn it to their advantage. Source: McKinsey PSD2: Taking advantage of open-banking disruption
Businesses are best placed to help solve social and environmental issues, and those that do tend to do well for themselves, say two impact investors, who share their experiences. Source: Knowledge @ Wharton How to Drive Competitive Returns with Impact Investing
Recent news about the computer chip vulnerabilities has caused alarm because of the sheer scale of the problem. Businesses are scrambling to protect themselves — should consumers be worried, also? Source: Knowledge @ Wharton How Spectre and Meltdown Will Impact Companies and Consumers
Recent Wharton research offers a new framework for viewing the moral obligations of individuals as well as corporations. Source: Knowledge @ Wharton What Can Jay-Z and Beyoncé Teach Us about Corporate Accountability?
Can software vendors and other companies identify more opportunities to grow and deliver value by taking a fresh look at customer success? Source: McKinsey Introducing customer success 2.0: The new growth engine