Against the odds: How payors can succeed under persistent uncertainty The US health insurance industry continues to be defined by uncertainty. The 25 articles in this compendium can help health insurers navigate the changes ahead. The US health insurance industry continues to be defined by uncertainty. The 25 articles in this compendium can help health Read more about Against the odds: How payors can succeed under persistent uncertainty[…]

What enterprise-technology companies must know to drive digital-sales growth B2B companies often achieve subpar results from digital-sales initiatives—and tech companies are not immune to this problem. How can they reverse the trend? B2B companies often achieve subpar results from digital-sales initiatives—and tech companies are not immune to this problem. How can they reverse the trend? Read more about What enterprise-technology companies must know to drive digital-sales growth[…]

How mobility players can compete as the automotive revolution accelerates What is required to navigate the emerging personal-mobility landscape in an uncertain future? What is required to navigate the emerging personal-mobility landscape in an uncertain future? Source: McKinsey How mobility players can compete as the automotive revolution accelerates

Optimizing production in the age of the machine As machines play an ever more important role in production, companies need smarter and more holistic ways to optimize performance. As machines play an ever more important role in production, companies need smarter and more holistic ways to optimize performance. Source: McKinsey Optimizing production in the Read more about Optimizing production in the age of the machine[…]

Extended lean toolkit for total productivity Technology is on manufacturers’ side, but their next challenge is to create tools, infrastructure, and processes that turn rich data into real performance improvement. Technology is on manufacturers’ side, but their next challenge is to create tools, infrastructure, and processes that turn rich data into real performance improvement. Source: Read more about Extended lean toolkit for total productivity[…]

Women in the Workplace 2017 More companies are committing to gender equality. But progress will remain slow unless we confront blind spots on diversity—particularly regarding women of color, and employee perceptions of the status quo. More companies are committing to gender equality. But progress will remain slow unless we confront blind spots on diversity—particularly regarding Read more about Women in the Workplace 2017[…]

Shaping the future of work in Europe’s 9 digital front-runner countries Our research shows significant value in embracing AI and automation for Sweden, but sees a requirement for new skill sets among employees and a policy response around education, training and the social contract. Our research shows significant value in embracing AI and automation for Read more about Shaping the future of work in Europe’s 9 digital front-runner countries[…]

Setting an agenda for organic growth in the digital age Business leaders can focus on three mind-sets to drive growth in their companies and sustain that growth for the long term. Business leaders can focus on three mind-sets to drive growth in their companies and sustain that growth for the long term. Source: McKinsey Read more about Setting an agenda for organic growth in the digital age[…]

How to Create a Customer Journey Map That Converts What strategy is your company using to improve the customer experience? Hopefully, you’re taking multiple approaches to enhance your customer service department. Here’s the trick. Are you looking at the customer experience strategy from an internal company viewpoint? Or are you trying to see the customer’s Read more about How to Create a Customer Journey Map That Converts[…]

Secrets of successful change implementation What do successful implementers of change initiatives do differently from other companies? Our survey of more than 2,000 executives yields actionable answers. What do successful implementers of change initiatives do differently from other companies? Our survey of more than 2,000 executives yields actionable answers. Source: McKinsey Secrets of successful Read more about Secrets of successful change implementation[…]