Costly and disruptive, nonfinancial risks are an ever-present concern in the financial services industry. A defined risk appetite strategy can mitigate the problem. Source: McKinsey How a defined risk appetite can improve nonfinancial risk management

Linamara Battistella, MD, shares insights from more than three decades promoting rehabilitation, accessibility, and rights for people with disabilities in Brazil and beyond. Source: McKinsey ‘There is only one world, and it must have room for all of us’

Setting up a HIPAA-compliant VoIP system isn’t as simple as picking a certified provider and calling it a day. You … How to Avoid Non-Compliance Fees with HIPAA-Compliant VoIP Read More » The post How to Avoid Non-Compliance Fees with HIPAA-Compliant VoIP appeared first on . Source: quicksprout How to Avoid Non-Compliance Read more about How to Avoid Non-Compliance Fees with HIPAA-Compliant VoIP[…]

Executive director of the National Security Cybersecurity Alliance joins the show to discuss the state of cybersecurity in the U.S. and abroad.…Read More Source: Knowledge @ Wharton People Are Worried That They’re Going To Be Victimized by Cyber Crime

Looking to record phone calls on your iPhone or Android device? We’ve got you covered. By using a call recording … The Easiest Way to Record a Phone Call (iPhone and Android) Read More » The post The Easiest Way to Record a Phone Call (iPhone and Android) appeared first on . Source: Read more about The Easiest Way to Record a Phone Call (iPhone and Android)[…]

A new study finds a sustainable way for French SMEs, fintech lenders, and banks to work together, with comparable takeaways for the U.S.…Read More Source: Knowledge @ Wharton How Fintech Lending Helps SMEs Access Bank Funding

Professor Christina Skinner explains the role of the Federal Reserve.…Read More Source: Knowledge @ Wharton What Role Should the Federal Reserve Play in the Economy? | Christina Skinner

We know that teams mixing people of different generations, genders, and cultures yield better outcomes, and that frank, constructive feedback is key to improving individual, group, and organizational performance. But these two attributes — diversity and candor — often clash, says Erin Meyer, a professor at INSEAD. She’s studied the challenges that arise when Read more about Getting Feedback Right on Diverse Teams[…]

Telcos increasingly rely on customized commercial marketing. But integrating those efforts with service-related outreach into a comprehensive next-best-experience engine is critical for growth. Source: McKinsey Why AI-enabled customer service is key to scaling telco personalization

The Italian luxury brand’s North American CEO, Massimo Caronna, shares how strategic supply chain investments and a contrarian approach to growth will keep it around longer than any trend cycle. Source: McKinsey Beyond ‘quiet luxury’: Brunello Cucinelli’s billion-dollar growth formula