Wharton professors dive into how AI is supercharging driverless cars and other vehicles of the future.…Read More Source: Knowledge @ Wharton How Is AI Changing the Auto Industry?

Different types of call centers offer different advantages. Depending on which type you choose, it can drastically alter how your … 4 Types of Call Centers and Which One Is Right for You Read More » The post 4 Types of Call Centers and Which One Is Right for You appeared first on . Read more about 4 Types of Call Centers and Which One Is Right for You[…]

AI, machine learning, the Internet of Things, and other technologies can play a critical role in decarbonization, and the cloud can significantly speed up and catalyze this process. Source: McKinsey Cloud-powered technologies for sustainability

The Netherlands can spearhead innovation in the global effort toward decarbonization. We explore five “forward-leaning moves” that drive economic growth, resilience, and decarbonization. Source: McKinsey From ambition to action: Decarbonization and beyond in the Netherlands 

Business leaders and investors see now as an opportune time to build new businesses. New survey data reveals what’s really needed. Source: McKinsey CEOs’ choice for growth: Building new businesses

Call center workforce management (WFM) is the backstage hero of call centers, ensuring the right agents are ready to shine … Call Center Workforce Management: How to Do It (With Ease) Read More » The post Call Center Workforce Management: How to Do It (With Ease) appeared first on . Source: quicksprout Read more about Call Center Workforce Management: How to Do It (With Ease)[…]

Hosted phone systems are a modern-day communication solution that operates over the internet, often synonymous with terms like cloud PBX, … New to VoIP? A Beginner’s Guide to Hosted Phone Systems Read More » The post New to VoIP? A Beginner’s Guide to Hosted Phone Systems appeared first on . Source: quicksprout Read more about New to VoIP? A Beginner’s Guide to Hosted Phone Systems[…]

Ami Vitale, a National Geographic photographer and filmmaker, is passionate about illuminating the connection between humans and nature and empowering the next generation of environmental storytellers. Source: McKinsey Ami Vitale’s solution-based narratives for nature and humanity

Civilization has been built on a foundation of climate stability that no longer exists. Adaptation is now as important as mitigation, and so is understanding its interrelated requirements. Source: McKinsey Ten key requirements for a systemic approach to climate adaptation

Professor Pinar Yildirim dives into the current state of luxury retail and what’s to come.…Read More Source: Knowledge @ Wharton Redefining Modern Luxury Consumption | Pinar Yildirim