Successful B2B companies use various tactics to get ahead in sales—here’s how three players did it. Source: McKinsey Next-gen B2B sales: How three game changers grabbed the opportunity

The heightened turbulence of the past few years, including the pandemic and geopolitical fracturing at a time of sweeping technological change, gives the world a distinctly uncertain feel. Given all this change, we may well be transitioning to a new era with different economic and political dynamics, writes Kweilin Ellingrud in Forbes. Source: McKinsey Read more about Asia’s new era: Optimism tempered by geopolitical realities[…]

Gen Z consumers are picking up the phone, boomers are using digital chat, and AI technologies are reshaping the contact center. For customer care leaders, 2024 could be a transformative year. Source: McKinsey Where is customer care in 2024?

It was another year of big changes for the mobility sector as regulation, investment patterns, consumer preferences, and technology continued to evolve. Source: McKinsey Spotlight on mobility trends

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win. Source: McKinsey The Read more about The McKinsey Crossword: International Day of Happiness | No. 171[…]

A recent AI at Wharton webinar offered glimpses into the profound ways in which AI is changing creative content.…Read More Source: Knowledge @ Wharton AI and Machine Creativity: How Artistic Production Is Changing

If you know exactly what you’re doing, you can build a blog from scratch that gets over 100,000 visitors per month in less than a year. Of course, that usually requires some great conditions and a lot of things to go right.  Still, even if you don’t know exactly what […] The post The Read more about The 5 Stages of Blog Growth and Traffic Tactics[…]

The journey to cloud is complex, demanding leadership, careful planning, and an agile approach to the unexpected. Source: McKinsey From legacy to cloud: Lessons from the trenches

As financial institutions actively adopt emerging technologies, they should act now to future-proof themselves against growing cyber risks. Source: McKinsey The cyber clock is ticking: Derisking emerging technologies in financial services

From innovations in biopharmaceuticals to the globalization of consumer brands, these five trends will shape business in China in the year ahead. Source: McKinsey What can we expect in China in the year of the dragon?