8 Easy Tricks to Have the Perfect Call Center Resume

It’s not easy to set your resume apart from your competition. Most job applicants get rejected in the first round of application screening, and only 2 to 3% of applicants receive an interview call. So what changes can you make to your resume to increase your chances of getting a […] The post 8 Read more about 8 Easy Tricks to Have the Perfect Call Center Resume[…]

Technology and telecommunications B2B customer buying trends: Bright horizons with some warning signs

Our latest Pulse survey of tech and telecommunications B2B decision makers reveals a generally optimistic investment outlook. But shifting market dynamics could turn different groups of vendors into new winners or losers. Source: McKinsey Technology and telecommunications B2B customer buying trends: Bright horizons with some warning signs