Most customers who get on the phone with call centers don’t really care about the analytical jargon or omnichannel marketing … The 4 Call Center Trends That Customers Actually Care About Read More » The post The 4 Call Center Trends That Customers Actually Care About appeared first on . Source: quicksprout Read more about The 4 Call Center Trends That Customers Actually Care About[…]

In this episode, Wharton experts talk about the current MLB League Championship Series.…Read More Source: Knowledge @ Wharton MLB Postseason

Need to send a fax and not sure where to start? We’ve got you covered in six simple steps. Step … How to Use a Fax Machine for the First Time Read More » The post How to Use a Fax Machine for the First Time appeared first on . Source: quicksprout Read more about How to Use a Fax Machine for the First Time[…]

In today’s crowded online marketplace, there’s no love lost for low-quality websites. Too often, site managers overlook mistakes that send … 22 Key Elements of a High-Quality Website Read More » The post 22 Key Elements of a High-Quality Website appeared first on . Source: quicksprout 22 Key Elements of a High-Quality Read more about 22 Key Elements of a High-Quality Website[…]

The trade profile of economies constantly evolves. Explore the data to understand how the composition of exports and imports has been changing in different sectors and among trade partners over time. Source: McKinsey What are the main traded sectors and who are the main trade partners of an economy?

To navigate a more complex and challenging era requires deeper understanding of the full picture of the evolution of global trade flows and the interdependencies and networks created by them. Source: McKinsey Global trade explorer

Global interconnections have created broad economic benefits, but recent supply chain disruptions have highlighted the importance of resilience. Source: McKinsey Which products are supplied by a small number of economies?

Global flows travel through corridors that connect countries, shaping the global economy—from oil flows from the Middle East, to power from East Asia, to agriculture flows from the Americas to the rest of the world. Explore the data to identify the major players in the global trade network in different subsectors. Source: McKinsey Read more about What are the most important trade corridors?[…]

Over the past few years, leading economies have reconfigured their main trading partners. Explore for which economies and for which sectors trading partners are changing in this shifting trade landscape. Source: McKinsey How has trade between economies evolved over time?

In light of the modern-day consumer’s shopping behaviors and spending habits, retailers and consumer goods manufacturers in Asia would do well to question—or perhaps even abandon—traditional ways of doing business. Source: McKinsey ‘Zero consumers’: What they want and why it matters