The build-out of renewables could lead to a variable supply of electricity—any oversupply could be used to accelerate the energy transition. Unlocking this potential requires action from all involved. Source: McKinsey Demand-based pricing stabilizes the electricity market of the future

Hybrid work. Talent shortages. Polarizing politics. Building a culture is tougher than ever. Recent research reveals the difference empathy can make—as well as how to develop it in your workplace. Source: McKinsey It’s cool to be kind: The value of empathy at work

Banks can consider seven steps to help them retain and strengthen deposits as interest rates stay elevated and corporate clients seek better deals. Source: McKinsey Winning in corporate deposits through transaction banking

Cloud calling—also known as telephony—might just be the best phone system set-up for your business for a long list of reasons. It’s flexible, inexpensive, and it doesn’t require a lot of equipment or technical knowledge. But cloud calling isn’t a one-size-fits-all solution. Rather, it’s an option that can work well […] The post Is Read more about Is Cloud Calling Right for Your Business? Probably[…]

CEO of Deloitte Consulting explains new Global Human Capital Report and why a “surveillance mindset” is eroding employee trust.…Read More Source: Knowledge @ Wharton New Deloitte Study Reveals Employee Trust Is One of Biggest Business Concerns

Antitrust regulators should prioritize injunctions over breaking up Big Tech companies to boost market competition, according to Wharton’s Herbert Hovenkamp.…Read More Source: Knowledge @ Wharton Why Breakups Aren’t the Best Way to Curb Tech Monopolies

The U.S. Commodity Futures Trading Commission has fostered collaboration with other financial industry regulators while maintaining its independence.…Read More Source: Knowledge @ Wharton How the CFTC Stays on Top of Financial Market Innovations

Automatic call distribution (ACD) is a technology used in call centers to distribute incoming calls evenly among customer service agents. ACD helps you make sure every calling customer is connected to an agent as quickly and efficiently as possible. ACD might sound like a great idea for every type of […] The post When Read more about When to Use Automatic Call Distribution (And When to Avoid It)[…]

More young adults are choosing to live with their parents as affordable housing dwindles, according to research co-authored by Wharton’s Susan Wachter.…Read More Source: Knowledge @ Wharton Will Gen Z Be Able to Afford Houses?

Experts address inequities in the entertainment industry and provide tools for increasing representation and fostering inclusion.…Read More Source: Knowledge @ Wharton Can Diversity Initiatives Break Barriers in Entertainment?