Business and industrial customers want more from providers of aftermarket services. They’re not getting it yet. Source: McKinsey How aftermarket service providers can meet new customer expectations

McKinsey’s annual outlook on technology trends highlights what’s changed—and what’s changing—for business leaders when it comes to AI and other emerging technologies. Source: McKinsey Which tech trends are rising to the top of the business agenda?

A comprehensive operating backbone is needed from day one to ensure that the core business moves in lockstep with the transformation. Source: McKinsey Beyond transformation: What we now know about driving bottom-line performance

Wharton professor of real estate, finance, and business economics and public policy discusses supply, regulation, and long-term trends shaping housing prices nationwide.…Read More Source: Knowledge @ Wharton Local Regulation and the Future of U.S. Housing Affordability

Leading football analytics expert discusses predictive modeling, team rankings, and how data is reshaping the game.…Read More Source: Knowledge @ Wharton Football Analytics at Work: Probabilities, Priors, and Fourth-Down Decisions

To unlock the value of AI at scale and sustain a competitive edge in the global landscape, Luxembourg’s companies should consider embracing AI across their operations. Source: McKinsey Rewiring Luxembourgish companies to compete in the global AI gold rush

Global transaction banking could face headwinds from customer demands, lower rates, heightened competition, and geopolitical uncertainty, but distinctive players could boost profitability. Source: McKinsey Charting a path to increasing transaction banking value by 50 percent

Matt Holt, managing director and president of private equity at New Mountain Capital, on better data privacy standards and creating an efficient, patient-centric system with private capital investment. Source: McKinsey Matt Holt on how privacy and private equity can improve healthcare

Organizational health and performance go hand in hand. Three critical practices differentiate the healthiest organizations in India and help them gain and maintain an edge. Source: McKinsey Improving organizational health in Indian companies

Professor Peter Fader explains what makes loyalty programs work.…Read More Source: Knowledge @ Wharton Loyalty Programs | Peter Fader