Mercer Street Hospitality founder and CEO John McDonald discusses how he selects new projects while maintaining his stable of restaurants and bars in a notoriously challenging industry. Source: McKinsey Finding a grounded approach to the restaurant business

In an era of unprecedented disruption, procurement is no longer just about negotiating costs but is at the forefront of navigating complexity and protecting value. Source: McKinsey Mitigating procurement value leakage with generative AI

From political polarization to social movements, outrage is reshaping the landscape for organizations. A business professor offers a unique, practical approach to help leaders make sense of this phenomenon, engage stakeholders effectively, and build resilience. Source: McKinsey Author Talks: How to lead in a polarized world

New research recommends using the one-year GDP and the three-month Treasury bill as benchmarks to adjust for distortions across multiple macroeconomic forecasts.…Read More Source: Knowledge @ Wharton How to Fix Biases in Macroeconomic Forecasts

Research from Wharton’s Jonah Berger reveals why speaking a little slower during sales interactions can help improve customer satisfaction.…Read More Source: Knowledge @ Wharton How Speaking Slower Influences Consumer Behavior

In this Nano Tool for Leaders, Adam Grant and other experts offer tips on how to reassess your assumptions to make better decisions.…Read More Source: Knowledge @ Wharton Embrace the Pivot: The Power of Changing Your Mind

Professor Katy Milkman explains why people put off saving for retirement.…Read More Source: Knowledge @ Wharton Rethinking Retirement: Saving Insights | Katy Milkman

Whether you’re a fan of Taylor Swift or not, no one can deny her success as both a music star and businesswoman. Her career has been a masterclass in everything from customer connection to innovation, decision-making to digital adaption, offering lessons for people in any industry. HBR senior editor Kevin Evers investigated Swift’s rise Read more about What All Leaders Can Learn from Taylor Swift[…]

Jitse Groen, CEO and founder of Just Eat Takeaway.com, talks shop about the evolution and the economics of grocery delivery in Europe. Source: McKinsey Empowering everyday convenience

CEO Marit van Egmond shares her recipe for Albert Heijn’s success and what she expects to drive the market in the years to come. Source: McKinsey Winning with customers: The Albert Heijn success formula