Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win. Source: McKinsey The Read more about The McKinsey Crossword: International Day of Happiness | No. 171[…]
It was another year of big changes for the mobility sector as regulation, investment patterns, consumer preferences, and technology continued to evolve. Source: McKinsey Spotlight on mobility trends
Gen Z consumers are picking up the phone, boomers are using digital chat, and AI technologies are reshaping the contact center. For customer care leaders, 2024 could be a transformative year. Source: McKinsey Where is customer care in 2024?
The heightened turbulence of the past few years, including the pandemic and geopolitical fracturing at a time of sweeping technological change, gives the world a distinctly uncertain feel. Given all this change, we may well be transitioning to a new era with different economic and political dynamics, writes Kweilin Ellingrud in Forbes. Source: McKinsey Read more about Asia’s new era: Optimism tempered by geopolitical realities[…]
Successful B2B companies use various tactics to get ahead in sales—here’s how three players did it. Source: McKinsey Next-gen B2B sales: How three game changers grabbed the opportunity
A recent AI at Wharton webinar offered glimpses into the profound ways in which AI is changing creative content.…Read More Source: Knowledge @ Wharton AI and Machine Creativity: How Artistic Production Is Changing
If you know exactly what you’re doing, you can build a blog from scratch that gets over 100,000 visitors per month in less than a year. Of course, that usually requires some great conditions and a lot of things to go right. Still, even if you don’t know exactly what […] The post The Read more about The 5 Stages of Blog Growth and Traffic Tactics[…]
Transactions can play a significant role in large-scale transformation, presenting a time of intensified focus on change and a heightened sense of ownership and accountability—the building blocks of transformation. Source: McKinsey Using M&A as a launchpad for transformation
American Red Cross chief innovation officer Sajit Joseph discusses the opportunity in bringing innovation, AI, and digital transformation to the work of disaster response and blood banking. Source: McKinsey Bringing innovation to a not-for-profit setting
From innovations in biopharmaceuticals to the globalization of consumer brands, these five trends will shape business in China in the year ahead. Source: McKinsey What can we expect in China in the year of the dragon?