Telcos can unlock significant value by becoming truly customer-centric enterprises, but it will take a new operating model enabled by a mindset shift and expanded capabilities. Source: McKinsey Model makeover: Turning a telco into a customer-centric techco
Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win. Source: McKinsey The Read more about The McKinsey Crossword: Getting Metal-Physical | No. 182[…]
EA’s chief strategy officer, Mihir Vaidya, discusses the challenges of innovating at the intersection of art, entertainment, and technology. Source: McKinsey Talking innovation in video games with Electronic Arts
AIA group chief executive and president Lee Yuan Siong lays out why he’s optimistic about the Asian insurance market, what makes AIA unique, and his view of what makes a good leader. Source: McKinsey AIA’s Lee Yuan Siong on building success for the long term
Türkiye’s journey to net zero could bring significant change to the country’s economy, presenting challenges yet revealing new opportunities, such as reducing trade deficit and reliance on energy imports through the use of Türkiye’s full renewables potential. Source: McKinsey Türkiye’s sustainability transformation: The net-zero opportunity
Generative AI is here to stay. As the novelty wears off, companies must figure out how to implement the technology to create real value. Here’s how they can start. Source: McKinsey Gen AI’s second wave
A cloud transformation has a much greater chance of success if companies know what to track—and how to track it. Source: McKinsey Ending the confusion in cloud transformations: The dashboards and metrics everyone needs
Our latest apparel CPO survey highlights five themes shaping the industry. Brands embracing selected best practices can turn their supplier base into a competitive advantage. Source: McKinsey Reimagining the apparel value chain amid volatility
Ya Xu, vice president of engineering and head of data and AI at LinkedIn, discusses how leaders can prioritize and mature AI use cases, and capture the impact of AI in any organization. Source: McKinsey Ya Xu on building AI and machine learning products
Wharton Lecturer Mori Taheripour joins the show to discuss spring cleaning for our professional lives.…Read More Source: Knowledge @ Wharton Why We All Need a Mental Spring Cleaning