How Do Customers Feel About Algorithms?

Many managers worry that algorithms alienate those who would rather deal with a real person than a robot. New research from Wharton’s Stefano Puntoni looks at how the attitudes of customers are influenced by algorithmic versus human decision-making.…Read More Source: Knowledge @ Wharton How Do Customers Feel About Algorithms?

Why Some Start-Ups Fail to Scale

Managing rapid growth is a huge challenge for young businesses. Even start-ups with glowing reviews and skyrocketing sales can fail. That’s because new ventures and corporate initiatives alike have to sustain profitability at scale, according to Harvard Business School senior lecturer Jeffrey Rayport. He has researched some of the biggest stumbling blocks to long-lasting Read more about Why Some Start-Ups Fail to Scale[…]

How To Prevent Burnout in the Workplace in 7 Simple Steps

Ongoing work-related stress often leads to burnout, affecting productivity, motivation, and even physical and mental health. Although some occupations are more susceptible than others, workplace burnout can happen to anyone. In fact, Deloitte research found that 77% of people have experienced work-related burnout. Preventing employee burnout starts with a solid strategy and a management Read more about How To Prevent Burnout in the Workplace in 7 Simple Steps[…]

Recruitment Strategies Starter Guide: Learn the Basics

When hiring for your company, having a recruitment strategy brings in more qualified candidates. It saves you time and money while increasing efficiency among your hiring staff and helping you find the right applicants sooner. You need a recruitment strategy tailored to your company, so knowing how to create one by using the right Read more about Recruitment Strategies Starter Guide: Learn the Basics[…]