Cass Sunstein, author of the book ‘Nudge,’ recently spoke with Wharton’s Katy Milkman and Angela Duckworth about how behavioral science can help us make better decisions and inform public policy.…Read More Source: Knowledge @ Wharton Cass Sunstein on Nudging, Sludge, and the Power of ‘Dishabituation’
For most business owners, the main reason why they would outsource their call center services is that it’s usually the least expensive option. Be that as it may, there are several factors that go into the final cost of doing so—including the type of call center, its location, and the […] The post Call Read more about Call Center Outsourcing Costs: How Much Is It REALLY?[…]
The rise of smaller pharmacy benefit managers is part of a larger pushback in an industry segment dominated by three big players, says Wharton’s Lawton R. Burns.…Read More Source: Knowledge @ Wharton How Employers Are Reining in Prescription Drug Costs
In a recent AI at Wharton webinar, scholars shared their research on how AI can enhance innovation and where the limitations are.…Read More Source: Knowledge @ Wharton AI and Innovation: A Question of Quantity vs. Quality
Companies with innovation cultures are way ahead of peers in deploying—and benefiting from—generative AI. Source: McKinsey Driving innovation with generative AI
The world is not on track to meet net-zero targets. Yet opportunities remain to accelerate efforts and help meet decarbonization goals. Source: McKinsey Adapting to the new net-zero reality
Generative AI is transforming financial services, offering opportunities for efficiency and innovation. As banks race to deploy gen AI, the right operating model can help unlock its potential. Source: McKinsey Scaling gen AI in banking: Choosing the best operating model
The next robot revolution is here, and this one might transform the global economy. Source: McKinsey The robot renaissance: How human-like machines are reshaping business
Wharton professor explains efforts around Basel III Endgame rules and implementation.…Read More Source: Knowledge @ Wharton Basel III Endgame Political Lobbying Efforts in U.S. Have Been Remarkable Says Wharton Professor
In this episode, Wharton experts speak with Emily May, president, co-founder, and lead executive officer of Right To Be.…Read More Source: Knowledge @ Wharton Emily May, President, Co-founder, and Lead Executive Officer of Right To Be