Biopharma sponsors are seeking to accelerate clinical trials and reduce costs through a set of targeted actions aimed at improving patient and site engagement and enrollment productivity. Source: McKinsey Accelerating clinical trials to improve biopharma R&D productivity
Former US government official and long-time social entrepreneur Raj Panjabi shares insights on the importance of community health workers and on how being a refugee connects to his perspective on health equity. Source: McKinsey ‘We need to invest in health workers between major pandemics—not just when we have a pandemic’
A cap on canal transits could reroute millions of tons of cargo. Different sectors face different choices. Source: McKinsey How could Panama Canal restrictions affect supply chains?
Is tech accelerating your business operations—or getting in the way? To get lasting value from their tech investments, business leaders need a renewed understanding of operational excellence. Source: McKinsey Today’s good to great: Next-generation operational excellence
Most businesses know the value of collaboration to increase workplace productivity. Continuous learning environments are key these days. But what does that actually mean? Employees want to be upskilling, learning new things, and advancing their careers. But in an age where so many employees crave remote work options, collaboration opportunities … Talkspirit Review Read Read more about Talkspirit Review[…]
Early indications hint at an impressive surge into the cloud by some African businesses—and the potential to unlock much greater value. Source: McKinsey Africa’s leap ahead into cloud: Opportunities and barriers
US mortgage lenders rethinking their value proposition for a constrained market should weigh five key actions to sustain growth in mortgage financing for home purchases. Source: McKinsey Growth strategies for the purchase-mortgage market
If 2023 was the year of the manager and the launchpad for generative AI, what will 2024 bring for talent leaders? Source: McKinsey The shape of talent in 2023 and 2024
A good team will benchmark its performance based on statistics—and this rings especially true the key metrics associated with call centers. By familiarizing yourself with stats around support handle times, resolution rates, and more, you’ll be equipped to make tangible improvement across your company’s entire customer support system. 1. Most … 7 Call Center Read more about 7 Call Center Stats That’ll Change How You Run Your Team[…]
In this episode, Wharton experts speak with Ethan Strauss, sports writer and creator of House of Strauss.…Read More Source: Knowledge @ Wharton Sports Streaming & Macro Trends