What is the global stocktake?

The global stocktake is an assessment of progress made toward mitigating global warming since the Paris Agreement in 2015. The results from the first-ever global stocktake will be discussed at COP28. Source: McKinsey What is the global stocktake?

The 4 Call Center Trends That Customers Actually Care About

Most customers who get on the phone with call centers don’t really care about the analytical jargon or omnichannel marketing … The 4 Call Center Trends That Customers Actually Care About Read More » The post The 4 Call Center Trends That Customers Actually Care About appeared first on . Source: quicksprout Read more about The 4 Call Center Trends That Customers Actually Care About[…]

Global trade explorer

To navigate a more complex and challenging era requires deeper understanding of the full picture of the evolution of global trade flows and the interdependencies and networks created by them. Source: McKinsey Global trade explorer